Frequently Asked Questions

• ARE YOUR JEWELRY PAWN-ABLE?

Yes! Both Silver and Gold are precious metals.

If you purchase pure 925 silver dipped in 24k gold jewelry, you can have this pawned at pawnshops who ACCEPT SILVER.

If you purchase 14k or 18k pure gold, you can have this pawned at pawnshops who ACCEPT GOLD.

But of course in the Philippines, most pawnshops accept pure 14k or 18k gold.

• WHAT MATERIAL DO YOU USE?

Prices of jewelry posted are in 925 Sterling Silver dipped in 24k gold. 

Aesthetically there is no difference between our Sterling Silver and Pure Gold jewelry because our jewelry is gold plated. 

If you wish to purchase the same design in pure gold, please send us a message (see chat bubble).

• DOES STERLING SILVER DIPPED IN 24K GOLD TARNISH?

Yes, Sterling silver is still the base metal even though it is coated in 24k Gold. After some time, it will eventually tarnish. The speed of tarnishing varies per person and how the item is used / worn.

Once the item is tarnished, we will need to have this cleaned and redipped. Your local goldsmith can do this, or you can have us fix this.  

PROCESS OF TARNISHING
•For silver dipped in 24k YELLOW GOLD, item will turn back to silver color then will eventually darken
• For silver dipped in 24k WHITE GOLD, item will turn back to yellow gold, then to silver color then will eventually darken.

• DO YOU HAVE WARRANTY?

Whenever you purchase B&Co Jewelry, you are covered with a 1 Year Warranty. Client gets FREE 1x REPAIR. Below are the inclusions:
• Cleaning 
• 24k Gold Dipping (same color)
• Stone Re-setting

Ring cutting / resizing is not included in the warranty. 

• HOW TO GET RING SIZES

We have tried a lot of online ring sizing tips, but our clients have been complaining that they get bigger sizes than normal. 

Given this, sadly there is no choice but to go to a Jewelry Shop and have your ring sized in US. 

We follow US Sizing. US sizing is usually the unit of measurement used in the Philippines. 

• WHAT ARE SIGNITY STONES?

“The Signity Star Stone is a type of man-made diamond, which never gets cloudy, even in shower, pool, or spa water. Signity Star is a high -grade cubic zirconia cut to ideal standards for maximum reflection. Signity Star stones are bright and sparkly and display more fire than the best grade of diamonds.”

Taken from www.diamondwave.com

• DO YOU HAVE A PHYSICAL STORE?

For now, B&Co Custom Jewelry currently operates online with both this website and our facebook page as our Sales channel. We ship nationwide via LBC.  

• WHAT ARE YOUR MODES OF PAYMENT?

We accept Credit Cards (FINALLY), Paypal, Bank Deposits / Online Banking via BPI and BDO.

All items are handmade and made to order so we don’t have COD.